FAQ

Q: How can I order tickets?

A: There are many ways to order tickets to Ector County Coliseum.

Our toll free number is 1-800-514-3849 or our office number is 432-552-7825.

We are located at Ector County Coliseum, 4201 Andrews Hwy Odessa TX 79762

Easiest way is to purchase your tickets on our site www.westtexastix.com

Q: Where can I find more information about Jackalopes Season Tickets and Subscriptions?

A: Please visit www.jackalopes.org

Q: What is your policy regarding ticket resale?

West Texas Tix is dedicated to making tickets as affordable as possible for all audiences. Tickets purchased from official ticket sources cannot be resold, transferred or distributed to any ticket broker or any other person or entity for resale above the face value of the ticket. Should it come to the West Texas Tix attention that a ticket purchaser is a ticket broker, all current and future orders may be cancelled without notice or justification of action. The West Texas Tix reserves the right to deny admission to any person with a ticket obtained in violation of these terms.

Q: What time do doors open for a performance?

A: The doors typically open 1 hour prior to show. However,best to check your ticket for the door time.

Q: What is the number for the Lost and Found?

A: Ector County Coliseum: 432 -366-3541

Q: What is the food and drink policy?

A: No outside food or beverages are permitted in our venues. Food and Beverages are available during the entire event at Ector County Coliseum.

Q: Are there wheelchair accessible seating?

A: We have wheelchair accessible seating and restrooms on the East end of the Coliseum. Patrons with special needs should notify the Box Office when purchasing tickets.

Q: Can i purchase my tickets online or over the phone and pick them up at the box office?

A: During your purchase, there is an option to pick up your tickets at the box office.

Q: What should I do if I lose my tickets?

A: Call 432-552-7825 and we will make duplicates and hold them at our Box Office for pick-up. There is $1.00 box office fee.

Q: Do kids need tickets?

A: It all depends on the event. Please read the information provided while looking at tickets.

Odessa Jackalopes hockey games, kids 2 and under are FREE

Q: What is your bag policy?

A: A guest may bring a small handbag or purse in.

Q: Where can I find more information about bringing an event to Ector County Coliseum? Where can I found more information on advertising?

A: Please contact our office at 432-552-7825 or email: info@jackalopes.org